Refund of 1,000 Omani Riyals to a ...
The General Directorate for Consumer Protection in North Al Batinah Governorate succeeded in reaching an amicable settlement between a consumer and one of the car agencies. This was part of the efforts made to restore consumer rights and preserve them through all available means in cases of violations.
The details of the refund are summarized as follows: the Directorate received a complaint from a consumer regarding the purchase of a vehicle from one of the car agencies. The consumer had paid a deposit of 1,000 Omani Riyals and agreed on specific vehicle specifications and a delivery date. However, when the delivery time came, the agency failed to fulfill its commitment and did not deliver...
Thursday 9 , January 2025
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Joint Campaign on the Central Whol...
The Consumer Protection Authority organized a joint inspection campaign with the Ministry of Agricultural, Fisheries, and Water Resources in the Central Wholesale Market for Fruits and Vegetables – Halban. This initiative is part of the joint campaign between the two entities to enhance and support field efforts in monitoring markets and commercial centers across various sectors in the Sultanate of Oman. The campaign aims to closely observe market conditions, improve the quality of services provided to consumers by suppliers, ensure market stability, assess the availability of goods, and evaluate their prices and affordability for consumers.
The campaign included achieving several objectiv...
Tuesday 7 , January 2025
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Recall of 456 Honda Accord, Civic E...
The Consumer Protection Authority, in collaboration with Oman Marketing and Services Company (OMASCO), has launched a recall campaign for 456 vehicles, including Honda Accord, Civic Electric, and LCR models (2023-2024). Consumers can verify the chassis numbers by visiting the recall section on the Consumer Protection Authority's online portal (recall.pacp.gov.om).
The recall is due to cracks in the fuel pump caused by improper production processes, leading to swelling and deformation. This can result in the leakage of gasoline vapors during vehicle operation, emitting large amounts of vapor in some cases. The required actions will be implemented as per the technical instructions provided b...
Tuesday 7 , January 2025
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