More Than 8,000 Packs and 42 Kilogr...
The Consumer Protection Department in South Al Sharqiyah Governorate successfully seized large quantities of prohibited tobacco products and non-compliant cigarettes inside two residential houses in the governorate, as part of the Authority’s ongoing efforts to protect consumer health and safety and curb the circulation of products that violate applicable laws and regulations.
The case details indicate that the department received information regarding expatriate workers involved in the sale and storage of chewing tobacco products known as “Al Afdhal” and “Ban,” in addition to prohibited cigarettes, inside two residential houses, in clear violation of the Consumer Protection Law and the regu...
Tuesday 26 , May 2026
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“Eid & Reassure” Returns for Its Th...
The Consumer Protection Department in Barka launched the third season of the “Eid & Reassure” initiative as part of its ongoing efforts to enhance consumer awareness and promote a culture of safe shopping among community members.
The event featured a mobile awareness corner at Dragon Mart in Wilayat Barka, where field teams engaged directly with consumers to provide guidance, raise awareness, and respond to various inquiries in a joyful and welcoming atmosphere.
The initiative focused on educating consumers about their rights and responsibilities, the importance of requesting invoices in Arabic, ensuring price transparency, warning against prohibited products and their risks to health and sa...
Tuesday 26 , May 2026
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Due to Failure to Provide the Serv...
The Directorate General of Consumer Protection in North Al Batinah Governorate, represented by the Department of Consumer Services and Market Control – Complaints Section – successfully reached an amicable settlement between consumers and two establishments specialized in the recruitment of manpower, resulting in the recovery of an amount of One Thousand Four Hundred Fifty Omani Riyals (OMR 1,450), due to the failure of the two establishments to provide the service within the specified time and in accordance with the agreed terms and conditions.
The details of the incident are summarized in the Directorate receiving a complaint from consumers stating that they had agreed with the two estab...
Monday 25 , May 2026
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