Consumer Protection Campaign in Nor...
The General Directorate of Consumer Protection in North Al Batinah Governorate seized 1,104 violating products from natural herb and cosmetics shops. This effort was carried out in collaboration with the General Directorate of Health Services in the governorate as part of an extensive field inspection campaign conducted across the governorates and wilayats over two consecutive weeks. The campaign aims to ensure compliance of shops and commercial centers with the Consumer Protection Law and its Executive Regulations, as well as Decision No. 254/2015, which regulates the trade of natural herbs. It also seeks to identify and eliminate negative practices in the markets and put an end to imprope...
Monday 27 , January 2025
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Refund of 2,400 Omani Rials to a C...
The General Directorate for Consumer Protection in North Al-Batinah Governorate, represented by the Consumer Protection Office in the Wilayat of Al-Suwaiq, successfully mediated an amicable settlement between a consumer and a company specializing in car imports. This was achieved as part of ongoing efforts to restore and safeguard consumer rights using all available means in cases of violations.
The details of the refund process are as follows:
The Consumer Protection Office in Al-Suwaiq received a complaint from a consumer who stated that they had agreed with a specialized car import company to purchase a vehicle with specific features imported from the United States. The consumer paid an...
Sunday 26 , January 2025
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During the First Meeting of 2025 wi...
His Excellency Salim Ali Salim Al-Hakmani, Chairman of the Consumer Protection Authority, held the authority’s first meeting for 2025 on the morning of Wednesday, January 22, 2025, at the authority’s headquarters. The meeting, conducted via video conferencing, brought together the Directors-General and Department Directors from various governorates. Its objective was to highlight the efforts made by the authority’s teams across the governorates during 2024 and to discuss several topics related to the authority’s mandates.
At the outset of the meeting, His Excellency commended the accomplishments achieved in the previous period, particularly in monitoring markets and intensifying oversight of...
Thursday 23 , January 2025
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