Two court rulings against two comme...
The Court of First Instance in the wilayat of Sohar and Liwa issued two judicial rulings convicting the representatives of two establishments of the misdemeanor of not committing to providing the service properly, punishing them with a fine of OMR1000 and suspending and closing the activity of one of them. The court ordered the other establishment to pay the consumer RM550 as compensation.
In the first case, a consumer filed a complaint with the General Directorate of Consumer Protection in Sohar. The complaint stated that the consumer had agreed with a building contracting establishment to establish a house within the period specified in the contract. Unfortunately, the representatives o...
Wednesday 8 , May 2024
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Through amicable settlement, more t...
As part of its efforts to restore and preserve the rights of consumers, and restore them in the event of a violation by all available means, the Consumer Protection Department in Al Dhahirah Governorate was recently able to reach an amicable settlement between a consumer and a car dealership.
According to the complaint, the consumer had paid a deposit of OMR200 and was later asked by the dealership to pay an additional amount of OMR13400. The delivery of the vehicle was delayed multiple times, causing inconvenience to the consumer. In response to the complaint, the Consumer Protection Department initiated an investigation involving the agency representative.
After the investigation, a set...
Tuesday 7 , May 2024
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An establishment in Sohar was convi...
The Court of First Instance in Sohar issued a judicial ruling convicting the representative of an establishment working in the contracting, building materials and decoration works sector for committing the misdemeanor of failure to provide the service to the consumer properly, and in accordance with its nature. The court ruled for conviction, compensation, and a fine.
The consumer had filed a complaint with the General Directorate of Consumer Protection in Sohar, stating that they had entered into an agreement with the establishment to build the front structure of their house according to specific specifications and conditions mentioned in the building plan. Despite paying OMR4617, the esta...
Sunday 5 , May 2024
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