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Awards

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Best practice in community participation award 2015

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The Excellence Award for customer service in the public sector 2013

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Best Government Website Award 2013

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Ruwiya Award for the category of the best government project (Absher) for the year 2019 CE

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World Summit Award 2014

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The Best Omani App Award for the government institutions and authorities in Oman 2014

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Arabian Eagle Award 2016

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Smart Government Shield Award 2016

Best practice in community participation award 2015

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The Public Authority for Consumer Protection received this award in the AGCC E-Government Conference for the best practice in community participation, government authorities implementing and using the social media, or any other national system, to effectively receive complaints and recommendations, that ensures continuous communication with the public to improve the service and decision making process.

The Excellence Award for customer service in the public sector 2013

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The Public Authority for Consumer Protection won this award, organized by Oman International Trade & Exhibitions (OITE), as one of the best public institutions in excellent customer service. Customer service is a main pillar that PACP is constantly developing to fulfill the consumer requirements and facilitate their transactions easily and swiftly using the latest technology.

Best Government Website Award 2013

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The Public Authority for Consumer Protection won the award of excellence in the AGCC E-Government Conference held in Dubai, UAE, for its portal project to convey information in all aspects, and introduce the consumers to all the services and technology, and in keeping pace with the e-government trend in Oman.

Ruwiya Award for the category of the best government project (Absher) for the year 2019 CE

Ruwiya award

The Public Authority for Consumer Protection was crowned with the "Ruwiya​​ Award" in its eighth edition (2019) in the category of best government project; This is about the "Absher" electronic portal project, which is given by Al-Ruw'ya newspaper to the best effective government and private ministries and institutions; In honor of their outstanding achievements in enhancing competitiveness in order to support and stimulate the latest mechanisms of sustainability and economic growth; This indicates the Authority's interest and keenness on the systematic application and smart and innovative use of information technology communications in its services provided to the consumer.

World Summit Award 2014


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The Public Authority for Consumer Protection achieved this prestigious award presented in Abu Dhabi, UAE, by the United Nations Organization, for the best m-App in the world. The e-consumer guide greatly contributed in providing excellent services to the consumers of various levels and cultures, following several updates and improvements, including getting the latest news about PACP, recalls and notifications relating to various consumer goods in the form of automatic alerts issued directly by PACP. The App is also linked with the global price index presenting the global prices for raw materials, in addition to the price index in Oman and the Gulf markets.

The Best Omani App Award for the government institutions and authorities in Oman 2014


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The Public Authority for Consumer Protection won the award for best Omani App (consumer e-guide) for the public institutions and authorities in Oman, organized under (Oman Digital Voice). The app aims to introduce PACP and its role, latest news, tips, consumer price index throughout Oman and the outlets covered in the surveys. The app also allows the consumers to create consumer cart as required, determine the cheapest locations, lodge complaints and monitor its progress with the party concerned according to the geographical location. The app is designed to work in Arabic and English language.

Arabian Eagle Award 2016


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The Public Authority for Consumer Protection, represented by its chairman H. E. Dr. Said Khamis Al Ka’abi, won the Arabian Eagle Award in public administration, organized by the Excellence Awards Academy, UAE. The award aims to highlight the role of central and local leadership in leading the institutional change and development, feature excellence in government and local leaderships, presenting role model in public work and honor excellence and achievement in public domain.

Smart Government Shield Award 2016


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The Public Authority for Consumer Protection was awarded the Pan-Arab Smart Government Shield Award, organized by the Academy of Excellence, Kuwait, for the best Arabic smart phone application. This App is a programme by PACP to serve all the consumers and traders in Oman, and is an excellent tool designed to bridge the communication with the consumers, thus enabling exchange of data and information, and fulfilling their requirements, including the consumer price index, creation of more than one consumer basket with the prices at several outlets throughout Oman, along with tips, directions and news highlighting its role in the service and protection of consumers. The App also assists the consumers in lodging their complaints, opinions and observations into its e-system.

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Site last updated: 19/11/2024
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