During the First Meeting of 2025 wi...
His Excellency Salim Ali Salim Al-Hakmani, Chairman of the Consumer Protection Authority, held the authority’s first meeting for 2025 on the morning of Wednesday, January 22, 2025, at the authority’s headquarters. The meeting, conducted via video conferencing, brought together the Directors-General and Department Directors from various governorates. Its objective was to highlight the efforts made by the authority’s teams across the governorates during 2024 and to discuss several topics related to the authority’s mandates.
At the outset of the meeting, His Excellency commended the accomplishments achieved in the previous period, particularly in monitoring markets and intensifying oversight of...
Thursday 23 , January 2025
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As Part of His Series of Field Visi...
His Excellency Sulayem Ali Sulayem Al-Hakmani, Chairman of the Consumer Protection Authority, accompanied by a team of inspectors and judicial enforcement specialists from the Market Monitoring Department, conducted an inspection tour of several shops and commercial centers in the markets of Muscat Governorate. The tour aimed to assess the availability of goods, monitor promotional offers, and ensure that suppliers comply with the laws, regulations, and guidelines related to consumer protection.
During his visit, His Excellency Al-Hakmani engaged with consumers, listening to their feedback and suggestions regarding the availability of essential goods and the stability of market prices. He ...
Wednesday 22 , January 2025
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Failure to Comply with Proper Main...
The Primary Court in the Wilayat of Al Mudhaibi recently issued a judicial ruling against a commercial establishment in North Al Sharqiyah for violating the Consumer Protection Law and its executive regulations. The ruling included a conviction and a financial fine.
The details of the case pertain to a complaint received by the administration from a consumer alleging that the establishment, with whom he had agreed to service his vehicle, did not carry out the maintenance properly as agreed. Several issues repeatedly appeared in his vehicle at short intervals. Despite repairs by the establishment, the malfunctions kept recurring each time. This prompted the consumer to file a complaint with...
Tuesday 21 , January 2025
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