Monday 8 June 2026
The Consumer Protection Department in Barka, in cooperation with the Public Prosecution, has temporarily closed a commercial establishment specialized in women's tailoring and suspended its activities pending adjudication of the lawsuits filed against it, due to the establishment's violation of the Consumer Protection Law promulgated by Royal Decree No. (66/2014) and its Executive Regulations.
The details of the case stem from the Department's receipt of several complaints from consumers indicating that the establishment had failed to fulfil the agreed service. Accordingly, the persons in charge of the establishment were officially summoned in accordance with the procedures followed for investigating received complaints; however, they failed to attend on several occasions, causing harm to consumers. Consequently, the Department submitted a request to the Public Prosecution Department to close the establishment pending adjudication of the submitted complaints. The Public Prosecution subsequently issued an order to temporarily close the establishment and suspend its activities, enforce the decision immediately, and expedite the referral of the cases registered against the establishment to the Public Prosecution to complete the legal procedures.
Through these measures, the Authority affirms the continuation of its efforts to safeguard consumers' rights and ensure the enforcement of the applicable laws, while calling upon all commercial establishments to comply with the regulations and rules governing consumer protection in order to avoid legal accountability.