Thursday 23 April 2026
Due to failure to comply with settlements with consumers, and within the framework of the efforts undertaken by the Consumer Protection Authority in following up on complaints and ensuring that suppliers adhere to settlements concluded with consumers, Consumer Protection Authority has closed a commercial establishment operating in the home furniture sector, for its failure to comply with the implementation of settlements agreed upon with a number of consumers.
The details of the case relate to the receipt of complaints from consumers indicating that the establishment failed to implement what had been agreed upon under previous settlements, which necessitated the intervention of the Authority and the taking of the necessary legal measures against it, leading to the issuance of a closure decision.
The Authority affirms that compliance with amicable settlements constitutes a legally binding obligation enforceable by law, and that it will not hesitate to take deterrent measures against any establishment that violates such obligations, in a manner that ensures the protection of consumer rights and enhances confidence in the market.