Monday 25 August 2025
The Consumer Protection Authority has launched the provision of some of its services through "Sanad" office outlets to strengthen consumer rights. This initiative aims to enhance consumer protection and ensure the provision of a fair consumer environment.
This initiative also seeks to facilitate the submission of complaints and reports by consumers. It allows the reception of complaints concerning goods and services that do not comply with standards or that may infringe upon consumer rights. Additionally, it enables consumers to submit reports related to commercial fraud, e-commerce, or products and services that fail to meet standards or that may pose potential risks.
This initiative underscores the Authority's pivotal role in achieving market balance and fairness, reinforcing public trust in the Authority and improving the quality of services and products, as a step towards building a national economy based on fair competition and the protection of rights.