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During Its First Meeting of 2026 Consumer Protection Authority Board Discusses Performance Indicators and Development of the Legislative Framework


Monday 8 June 2026

The Board of Directors of the Consumer Protection Authority held its first meeting for the year 2026, chaired by His Excellency Dr. Saud Hamoud Al Habsi, Minister of Agricultural, Fisheries and Water Resources, in the presence of His Excellency Sulayem Ali Sulayem Al Hakmani, Chairman of the Authority, and the Board Members. During the meeting, the Board discussed a number of matters related to the Authority’s operations. It reviewed the key statistical indicators concerning the Authority’s performance and the level of achievement across various regulatory, awareness and service sectors during 2025, and examined the results achieved during the previous period, in a manner that contributes to enhancing institutional performance efficiency and developing the consumer protection system. The Board also discussed the Authority’s most notable achievements during the previous period and the efforts made in the areas of market surveillance, protection of consumer rights and enhancement of consumer awareness, in addition to following up on the initiatives and projects implemented by the Authority within the framework of its strategic plans aimed at improving the quality of services provided, achieving sustainability in regulatory work, and supporting the achievement of the objectives of Oman Vision 2040. The Board further addressed the executive status of projects and initiatives, reviewing progress rates and the challenges associated with them, while emphasizing the importance of continuing to develop services, advancing digital transformation, and strengthening integration with various government and private entities in a manner that positively reflects on consumers and markets. On the legislative front, the Board discussed the updating of a number of legislative instruments as part of its commitment to keeping pace with economic, commercial and technological developments, and enhancing the effectiveness of legal and regulatory tools in a way that contributes to providing a safer and fairer consumer environment and raising the level of protection afforded to consumers. The meeting concluded with an emphasis on the importance of continuing to develop the regulatory and awareness framework, enhancing the efficiency of the services and initiatives implemented by the Authority, and keeping pace with economic and commercial developments in a manner that contributes to establishing a safe and balanced consumer environment. The Board further stressed the importance of strengthening integration among the relevant entities and adopting innovative solutions that support market stability and safeguard consumer rights, in line with the objectives of Oman Vision 2040, which seeks to build more efficient and resilient government institutions, enhance economic competitiveness, and promote the principles of governance and service quality, thereby generating positive impacts on society and the national economy.

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