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Thursday 9 April 2026
The Directorate General of Consumer Protection in Al Wusta Governorate has inaugurated a new office in the Wilayat of Al Jazir, under the patronage of His Excellency Sheikh Hamad bin Sultan Al Busaidi, Wali of Al Jazir, in the presence of Haitham bin Ali bin Mabkhout Al Junaibi, Director of the Directorate of Consumer Protection in Al Wusta Governorate, along with a number of officials from government institutions in the Wilayat.
The opening of the office comes within the framework of the strategy of the Consumer Protection Authority aimed at strengthening its field presence and expanding the scope of its supervisory and awareness services in local markets, thereby contributing to improving the quality of services provided to consumers and facilitating their access thereto. The office is expected to serve as a key reference point for all parties to commercial relations in the Wilayat of Al Jazir and the surrounding areas, through the provision of services related to the Authority’s supervisory and awareness functions.
The new office will contribute to intensifying inspection campaigns in markets, monitoring suppliers’ compliance with applicable laws and regulations, as well as raising the level of consumer awareness within the community, and working towards the stability of prices of goods and services. It will also enhance efforts to educate suppliers and owners of commercial establishments on the applicable systems and legislation in the field of consumer protection.
The Directorate of Consumer Protection in Al Wusta Governorate affirmed that the opening of the office comes as part of the Authority’s approach towards decentralized expansion in delivering its services, ensuring ease of access and proximity to beneficiaries, and contributing to enhancing the efficiency of supervisory and awareness performance. This approach also supports achieving consumer satisfaction through specialized field teams that operate continuously to protect their rights and address various consumer-related issues.
This expansion aligns with the objectives of Oman Vision 2040, which focuses on developing the government services ecosystem and enhancing their accessibility across all governorates and wilayats of the Sultanate of Oman, thereby improving quality of life and achieving sustainable development.