Thursday 9 April 2026
His Excellency Sulayem Ali Al‑Hakmani, Chairman of the Consumer Protection Authority, inaugurated today, Wednesday, 8 April 2026, the Consumer Protection Office at Sohar Port. This step aims to enhance the regulatory system at critical entry points and was attended by Dr. Abdulhakim Abdullah Al‑Ghilani, Director General of the Consumer Protection Department in North Al Batinah Governorate (on secondment), along with several officials from government and civil entities and representatives of the Port Management.
The office aims to expedite regulatory procedures by strengthening direct coordination among the relevant authorities through co‑location, which contributes to a rapid response to observations and immediate handling, and to taking the necessary legal measures regarding violations detected. These efforts are part of enhancing the efficiency of monitoring and initial inspection of goods arriving through Sohar Port, ensuring their safety, compliance with approved standards and specifications, and preventing the entry of non‑compliant or counterfeit goods, in accordance with the provisions of the Consumer Protection Law and its Executive Regulations. This, in turn, reinforces the protection of consumer health and safety.
The office will also ensure compliance with applicable laws and regulations, prevent the entry of goods that violate regulatory decisions, establish a precise and integrated database for goods, and strengthen partnerships with various related institutions.
It is noteworthy that this office represents a qualitative addition to the Authority’s efforts, through the Consumer Protection Department in North Al Batinah Governorate, in monitoring goods and supply chains before reaching the markets. This contributes to creating a safe and stable commercial environment, keeping pace with the economic growth of the governorate, and enhancing consumer confidence in the quality of goods and services provided.
Moreover, the office reflects the fruits of cooperation and integration between the Authority and the Oman Global Container Terminal Company at Sohar Port, within the framework of continuous partnership between government entities and the private sector, contributing to achieving the objectives of Oman Vision 2040 and enhancing the quality of services provided to society.
On the sidelines of the office inauguration, His Excellency the Chairman conducted a field visit to the markets of North Al Batinah Governorate, where he reviewed the regulatory workflow and the efforts of specialized teams in monitoring the compliance of commercial establishments with applicable laws and regulations.