Recall of several Mercedes-Benz May...
The Consumer Protection Authority, in cooperation with Al-Zawawi Company, has launched a recall campaign for (22) vehicles of the Mercedes-Benz Maybach 4 Matic S-Maybach / 580 models 2021-2023. Consumers can verify the chassis numbers by visiting the recall section on the Consumer Protection Authority’s electronic portal (recall.pacp.gov.om).
The recall is due to the Lambda control system in the engine control unit software not complying with specifications. In the event of a malfunction in independent devices, an incorrect increase in the amount of fuel injected by the Lambda control system may occur if a cylinder malfunctions. As a result, this could lead to an increase in exhaust temper...
Thursday 2 , January 2025
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OMR 1300 Fine for Cheating in Vehic...
The Court of First Instance in Rustaq recently ruled against a commercial establishment specializing in vehicle spare parts for violating the Consumer Protection Law issued under Royal Decree No. 66/2014. The court imposed a fine of OMR 1,300 on the establishment for its violations.
The case began when the Consumer Protection Department in South Batinah Governorate (Rustaq) received a complaint from a customer who had purchased four "original" vehicle brakes. After using the brakes, the consumer discovered they were not of the required quality, specifications, or measurements. Efforts to resolve the issue directly with the establishment proved unsuccessful, leading the consumer to file ...
Wednesday 1 , January 2025
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CPA Launches "The Consumer Tourist ...
The Consumer Protection Department in South Al Sharqiya Governorate has unveiled the "Consumer Tourist" initiative, launched in collaboration with the Governor's Office and the Heritage and Tourism Department. Under the patronage of His Excellency Sulayem bin Ali bin Sulayem Al Hakmani, Chairman of the Consumer Protection Authority, the initiative was inaugurated at the Fateh Al-Khair Cultural Center in Sur. This endeavor seeks to foster a dynamic partnership between the public and private sectors, ensuring the comfort of tourists and safeguarding their consumer rights.
The launch coincides with Sur being named the Arab Tourism Capital for 2024, positioning this initiative as a corner...
Tuesday 31 , December 2024
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